Points of Culture

1. Commitment …

I give myself and everything I commit to 100% until I succeed. I am committed to the Vision, Mission, Culture and success of Commercial Fleet Claims Adjusters, its current and future team, and its clients at all times. I always recommend the services of Commercial Fleet Claims Adjusters.

2. Ownership …

I am truly responsible for my actions and outcomes and own everything that takes place in my work and my life. I admit to when I have made an error and then I set about rectifying it. I am accountable for my results and I know that for things to change, first I must change.

3. Excellence …

Good enough isn’t. I always deliver services of exceptional quality that add value to all involved for the long term. I look for ways to do more with less and stay on a path of constant and never ending improvement and innovation. I strive to do better than anyone else in what I am tasked to do. I operate in the realm of excellence.

4. Teamwork …

I am a team player and team leader. I do whatever it takes to stay together and achieve team goals. I focus on co-operation and always come to a resolution, not a compromise. I am flexible in my work and able to change if what I’m doing is not working. I ask for help when I need it and I am compassionate to others who ask me.

5. Consistency …

I am consistent in my actions so my clients and team mates can feel comfortable in dealing with me at all times. I am disciplined in my work so my results, growth and success are consistent.

6. Trustworthy …

I can be fully trusted in dealing with what I have been asked (tasked) to do with Commercial Fleet Claims Adjusters’ clients, partners and colleagues. I can be fully depended on to do what I say. I am above reproach in everything I do, say and area of my life.

7. Systems …

I always look to the system for a solution. If a challenge arises I use a system correction before I look for a people correction. I use a system solution in my innovation rather than a people solution. I follow the system exactly until a new system is introduced. I suggest system improvements at my first opportunity and am willing to adjust (adapt) to new improved systems in the quickest (shortest) possible time, as and when they are introduced.

8. Success …

I totally focus my thoughts, energy and attention on the successful outcome of whatever I am doing. I am willing to win and allow others to win: Win/Win. At all times I strive for the best results in spite of any difficulties I might encounter. At all times, I display my inner pride, prosperity, competence and personal confidence. I am a successful person.

9. Gratitude …

I am a truly grateful person. I say thank-you and show appreciation often and in many ways, so that all around me know how much I appreciate everything and everyone I have in my life. I celebrate my wins and the wins of my clients, and team. I consistently catch myself and other people doing things right …

10. Saving / investment …

I am actively involved in looking to the future by saving my money and that of Commercial Fleet Claims Adjusters as often as I can to be enjoyed at a later stage. I ensure that I do not willingly waste in every area of my life, be it financially and environmentally. I am constantly looking at ways to save and invest for a later stage.

11. Abundance / generosity / hospitable …

I am an abundant person, I deserve my abundance and I am easily able to both give and receive it. I allow abundance in all areas of my life by respecting my own self-worth and that of all others. I am rewarded to the level that I create abundance for others and I accept that abundance only shows up in my life to the level at which I show up.
I am willing to spend time helping others on their life’s journey. I am sympathetic in the way I deal with my colleagues, family and friends and tend not to criticise them, get angry or treat them unkindly.
I am friendly, welcoming and generous to all I come in contact with on a daily basis.

12. Communication …

I speak positively of my fellow team members, my clients and Commercial Fleet Claims Adjusters in both public and private. I speak with good purpose using empowering and positive conversation. I never use or listen to sarcasm or gossip. I acknowledge what is being said as true for the speaker at that moment and I take responsibility for responses to my communication. I greet and farewell people using their name. I always apologise for any upsets first and then look for a solution. I only ever discuss concerns in private with the person involved.

13. Fun …

I view my life as a journey to be enjoyed and appreciated and I create an atmosphere of fun and happiness so all around me enjoy it as well ….

14. Balance …

I have a balanced approach to life, remembering that my spiritual, social, physical and family aspects are just as important as my financial and intellectual. I complete my work and my most important tasks first, so I can have quality time to myself, with my family and also to renew.